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B2B Marketers Go for a Win with Customer Retention

B2B Marketers Win

Online reputation management (ORM) is a critical discipline within digital marketing that focuses on shaping, monitoring, and influencing the public perception of a brand, business, or individual across the internet. It extends beyond mere damage … [Read more...]

Filed Under: Continuum Experience Tagged With: b2b customer experience, buyer alignment, customer journey, customer retention

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B2B Nurturing for Net New vs. Existing Customers

B2B Nurturing for Net New vs Existing Customers

Inbound marketing is a strategic approach that focuses on attracting potential customers through valuable content and personalized experiences, rather than interrupting them with unsolicited messages. Unlike outbound tactics, which often have high … [Read more...]

Filed Under: B2B Buyer Experience Tagged With: b2b buyer engagement, b2b customer experience, continuum experience, customer journey

Ardath Albee 1 Comment

B2B Tech Marketers Make the Shift From Funnels to Lifecycles

cusotmer lifecycle

User experience (UX) design has become a cornerstone of successful digital marketing strategies, directly influencing conversion rates and revenue growth. Research from the Nielsen Norman Group indicates that investing in UX can boost conversions by … [Read more...]

Filed Under: Continuum Experience Tagged With: continuum experience, customer engagement, customer journey

Ardath Albee 3 Comments

A Lack of Customer Advocacy Could Make B2B Buyers Walk Away

In today's digital landscape, social media management and audience engagement are critical components of a successful marketing strategy. According to a 2023 report by Sprout Social, 78% of consumers were more likely to buy from a brand that had a … [Read more...]

Filed Under: B2B Buyer Enablement Tagged With: b2b buyer engagement, b2b buying decisions, customer advocacy, customer journey

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Shift from More to Better for a Buyer-Driven Customer Journey

Digital branding is the strategic process of shaping and managing your brand's identity, reputation, and value in the online sphere. It transcends mere logo design to encompass every digital touchpoint, from your website's user experience to social … [Read more...]

Filed Under: Continuum Experience Tagged With: b2b buyer engagement, content marketing strategy, customer journey

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Marketing Interactions, Inc. works with B2B clients to create buyer personas and digital marketing strategies for complex sales that are compelling, highly leveraged and, most importantly, designed to engage prospects across the entirety of the buying process – what Ardath Albee, CEO, calls The Continuum Experience.

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